• Shyny

The Power of Automation in Times of Crisis

Updated: Nov 30, 2021





The current COVID-19 pandemic has caused havoc for many industries by increasing existing challenges, putting pressure on companies to address them, and exposing the weak points in the process. In light of the current COVID-19 pandemic, we have all well acquainted ourselves with crisis management. In this era of quarantine when many businesses have seen disruption in their income streams. It's automation’s time to shine. While some Big enterprises are looking at automation to transform business operations by bringing productivity and efficiency, others are looking to automation as a way to address needs across the enterprise, from infrastructure to customer experience. It transforms business operations by bringing productivity and efficiency which is why since the past few years, the majority of large organizations have invested in some form of automation. By automating various parts of the process, businesses can maintain productivity. Of one such kind is RPA which enables the configuration to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems.


Automation is a crucial ingredient of digital transformation, so organizations need to have a strategy to leverage tools such as Robotic Process Automation (RPA). There are a lot of potential use cases for RPA during this crisis, including the exchange of COVID-19 information, monitoring of network traffic, processing of loans, management of purchase orders from consumers, processing cancellations and refunds for air travel, and onboarding systems for home-based workers. With RPA automation software, your company can build an efficient virtual workforce despite the limitations of the pandemic. Automation solutions like RPA and intelligent OCR can help you achieve your productivity back


Reach the full potential of your analytics and business intelligence (BI)


Automating data collection, cleansing, data repair and export can reduce analysts' time on preparing data. Big Enterprise can extend the data reach of BI and analytical tools into legacy systems, virtualized environments, and systems that don’t have APIs. RPA can quickly automate BI data extraction, BI dashboards or reports which can now be assembled into consumable formats like PDFs and Microsoft PowerPoint at the same time distributing via channels such as email, Slack, or Microsoft Teams becomes a lot easier.


ExtendedGT believes that to reap the most benefits, an enterprise would need a custom fit AI-focused robotic automation solution, for your business structure. Putting the same in perspective we at ExtendedGT provide you with the best digital transformation technology companies who will be able to provide you with the full stack of automation solutions. Our business model believes that no AI-driven automation solution is complete without these modules:


RPA – build a digital workforce with robotic process management

IPA – intelligent business process and workflow management

AI – data management using NLP, OCR, and machine learning

AI Bots – 24/7 virtual customer service agents


ExtendedGT by building automation into business continuity plans ensures that they can pivot rapidly when the next crisis hits. ExtendedGT, with our expert partner RPA companies, helps you to create a digital workforce or office with the right technology to support your work. ExtendedGT helps businesses that are new to automation, as well as those who are already using automation at scale, to take the time to review what automation is doing for them now and what it can help them with in the future because we believe that in today's pandemic era businesses should not only find a way to survive but thrive and must be more resilient and ready for the next. Businesses that implement intelligent automation now will relieve the pressure on their customer service teams, creating an extra capacity for their employees and reduce the risk to the business in the short term. AI-driven RPA integration increases the productivity of the entire business by digitizing processes, running service delivery, boosting team productivity, and structuring disparate legacy technology systems. Getting smart with your digital transformation decisions means having the best team on board your digitization plan.


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